Contact

Questions about mental health topics covered across this site, corrections to published information, or requests for clarification on specific conditions, treatments, or resources can be directed through the contact channels described below. This page explains what falls within scope, how to structure a message for the fastest useful response, and what to realistically expect on the other side.

Service area covered

This is a national mental health reference resource focused on the United States. The topics covered span clinical conditions, treatment approaches, legal frameworks, population-specific concerns, and community resources — from anxiety disorders and bipolar disorder to mental health parity laws and telehealth mental health services.

Messages are welcome from readers across all 50 states. The scope is informational and reference-oriented — meaning the site covers how systems, conditions, and treatments work, not individual clinical decisions.

Three types of inquiries fall clearly within scope:

1. Factual corrections — A cited statistic, policy detail, or clinical description appears to be outdated or inaccurate, and the reader has a source to support the correction.
2. Content gaps — A significant mental health topic, population group, or resource category is missing or underrepresented relative to what national bodies like the National Institute of Mental Health (NIMH) or SAMHSA recognize as relevant.
3. Resource questions — A reader wants to understand how to use or interpret reference material on the site, such as clarifying what the distinction between inpatient and outpatient care means in practice, or how mental health screening tools differ in clinical versus community settings.

What falls outside scope: clinical advice, diagnosis interpretation, prescription guidance, or crisis support. For immediate mental health crisis support, the 988 Suicide and Crisis Lifeline is available by call or text around the clock. For a broader list of crisis resources, the mental health hotlines and crisis lines page is the right starting point.

What to include in your message

A vague message tends to get a vague response — or no response at all, which helps nobody. The most useful incoming messages share a few specific characteristics.

For factual corrections:
- Name the specific page or section (linking to it directly saves a step)
- Quote the sentence or figure in question
- Provide the correcting source — ideally a named public document, government database, or peer-reviewed publication with enough detail to verify it independently

For content gap suggestions:
- Describe the topic and explain why it warrants dedicated coverage
- Reference at least one authoritative source — for example, a SAMHSA report, a CDC data release, or a NIMH research summary — that establishes the topic's clinical or public health significance
- Note whether the gap is a missing page entirely or a missing dimension within an existing one (those require different solutions)

For resource and interpretation questions:
- Specify the page and the passage causing confusion
- Describe the specific question — "what does this mean" is harder to answer than "does this definition apply to outpatient therapy or only inpatient settings"

Messages that arrive with none of this context aren't ignored out of indifference — they're genuinely harder to respond to usefully. Think of it the way a librarian thinks about a reference question: the more specific the question, the more specific the answer.

Response expectations

Responses to well-structured inquiries typically happen within 5 to 7 business days. Factual corrections with strong sourcing tend to move faster, because the verification step is shorter. Content gap suggestions that require research or editorial review take longer — sometimes significantly longer, depending on the complexity of the topic.

A few things worth knowing upfront:

There is no automated acknowledgment system. If a message sends successfully, it sent. If a response doesn't arrive within 10 business days, resending with "follow-up" in the subject line is reasonable.

Additional contact options

For readers who prefer structured reference rather than direct inquiry, the site's existing pages cover a wide range of questions that might otherwise prompt a message.

The mental health frequently asked questions page addresses common interpretive questions about conditions, treatment access, and legal rights. The mental health glossary defines clinical and policy terminology precisely enough to resolve most definitional confusion without needing a back-and-forth exchange.

Readers looking to understand what resources exist nationally — whether free, low-cost, or community-based — will find the low-cost and free mental health resources and community mental health centers pages more immediately useful than a contact form for that kind of question. Similarly, the finding a mental health provider page walks through the search process using major national directories and insurer tools.

For researchers, clinicians, or policy professionals looking to understand the evidentiary landscape behind what the site covers, the mental health research and clinical trials page and national mental health statistics page catalog the primary public data sources — NIMH, CDC, SAMHSA, and the Substance Abuse and Mental Health Services Administration's National Survey on Drug Use and Health — that underpin the reference content here.

References

• National Institute of Mental Health (NIMH)
• SAMHSA
• 988 Suicide and Crisis Lifeline